This key management skill involves using different tactics depending on the situation, negotiation, and creative thinking. With properly managed conflict, an organization is able to minimize interpersonal issues, enhance client satisfaction, and produce better business outcomes.

Workplace conflict does not automatically mean that there are specific employees at fault, although in some cases that will be the issue. If you have employees who question the status quo and are pushing to make changes that they feel would be positive for the organization, that can indicate that your organization has a high level of employee engagement.

Conflict can also mean that employees are comfortable enough to challenge each other and that they feel as though their conflicts will be fairly resolved by the organization.

Conflict management, when done properly, can even increase the organizational learning of an organization through the questions asked during the process.

An absolutely essential aspect of being a good leader is understanding how to manage conflicts.

Without an understanding of the five conflict management styles and the correct way to implement them in various situations, a manager is left handling conflict without a guideline.

When trying to come up with quick solutions to problems, often issues are not properly resolved and will resurface down the line.

Discover:

What is conflict management?
The 5 conflict management styles
Accommodating
Avoiding
Compromising
Competing
Collaboration
Conflict management assessments
Conflict management styles quiz
How to manage conflict